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CRU—Corporate Responsibility User
IRU—Individual Responsibility User

Corporate Responsibility Users, or CRUs, are employees who receive service under a corporate account for which their company has financial responsibility.

Companies with a qualified business agreement may also take advantage of the Sponsorship Program, which enables their employees to subscribe to service as Individual Responsibility Users, or IRUs. IRUs must have an individual 2-year service agreement and an eligible plan-this means the employee receives service under an individual account for which the employee him/herself has financial responsibility.

CRUs and IRUs are sometimes referred to collectively as "End Users".