Lifeline & Link Up

AT&T is proud to offer Lifeline and Link Up service, which provides discounted service for eligible customers. (Details are provided en Español.)

Program Overview

Lifeline offers discounts on the monthly wireless bills of qualified applicants. Link Up pays 50 percent of a customer's one-time activation fee. (AT&T waives the other 50 percent for eligible consumers, so activation is free.)

At this time, these programs are only offered in limited areas. To determine if Lifeline and Link Up are available at your principal residence, please contact our Lifeline customer service representatives at 1-800-377-9450.

How much can I save?

Lifeline service is discounted depending on the federal and state support that's available in your area. Right now, the Lifeline plan is $24.99 (pre-discount) and includes 300 anytime minutes and 1,000 Nights and Weekends with long distance included. Additional minutes are charged at a rate of $0.15 per minute; roaming outside of the regional network will be billed at $0.25 per minute. Eligible Lifeline subscribers can save at least $8.25 each month off the pre-discount rate in federal Lifeline support and even more if you qualify for additional Lifeline discounts from your state. The $36 activation fee is waived for eligible customers.

If you live on tribal lands, you could qualify for Enhanced Lifeline support, which can reduce your wireless bill to as little as $1 per month.

How do I qualify for Lifeline and Link Up?

Requirements vary by state. If you live in a state that doesn't offer state Lifeline support, you may qualify for federal Lifeline benefits if your household income is at or below 135% of the Federal Poverty Guidelines (FPG), or you participate in any of these programs:

• Medicaid
• Food Stamps
• Supplemental Security Income (SSI)
• Federal Public Housing Assistance (Section 8)
• Low-Income Home Energy Assistance (LIHEAP)
• National School Lunch Program's Free Lunch Program
• Temporary Assistance for Needy Families (TANF)

Customers seeking to qualify for program benefits under the income-based standards are required to provide written documentation of their household income.

If you live on tribal lands, you could also qualify for Enhanced Lifeline support if you meet the above requirements or participate in any of the following programs:

• Bureau of Indian Affairs (BIA) general assistance
• Tribally Administered Temporary Assistance for Needy Families (Tribal TANF)
• National School Program's Free Lunch Program
• Head Start (meeting income qualifying standards)

If you live in a state that offers state Lifeline support, you must meet the criteria as defined in the state Lifeline and Link Up application forms available from this site or by calling 1-800-377-9450.

Are there any restrictions for these programs?

Yes. You are eligible for Lifeline support on one phone line based on your principal residence and billed to your name. You can only receive Link Up benefits once at the same address. Those benefits can only be applied toward your activation fee, never toward your purchase of equipment. Finally, you can't apply your Link Up benefits to any activation charges you paid prior to signing up for the Lifeline and Link Up programs.

How do I sign up for these programs?

Just complete the Lifeline and Link Up application form and mail it to the address listed below.

Or you may qualify for the WASHINGTON TELEPHONE ASSISTANCE PROGRAM. You can not receive both benefits. You can find the form here.

*Lifeline and Link Up services may not be available in all areas of the state in which it is offered. To determine if Lifeline and Link Up are available at your principal residence, please contact our Lifeline customer service representatives at 1-800-377-9450.

AT&T

Lifeline - Link Up
1215 W. Cherry St.
Vermillion, SD 57069

If you cannot print the application from this site, call 1-800-377-9450 for more information. Applications that are not completely filled out, legible, or signed will be returned.

What if I no longer qualify for program benefits?

It's up to you to let us know if and when you stop qualifying for program benefits. At that time, you'll stop receiving them.

Additional Terms and Conditions

Lifeline and Link Up are subject to the terms and conditions found in the Terms of Service, Rate Plan brochure, and Lifeline and Link Up Contract Rider.

Additional Questions?

Please call our Lifeline customer service representatives Monday through Friday, 8 a.m. to 5 p.m. Pacific time at 1-800-377-9450.